Version 2026-08-17-v4
Conversations privacy notice
Current voice beta: after you sign in and choose Cloud help for this session, Neuralis sends microphone audio to its voice service to transcribe your speech, generate a reply and return spoken audio. Conversations does not retain the recording or transcript as conversation history. New in this version: you may now separately opt in to contributing your voice clips to improve Neuralis’s Twi speech models — see “Contributing your voice clips” below. That switch is off unless you turn it on.
What we currently process
- Your email address, to issue a one-time sign-in link and maintain your account.
- Hashed login, session and abuse-prevention identifiers. Raw login links expire after 15 minutes; sessions expire after seven days.
- Your cloud-consent and history preferences, plus the version and time of this notice that you accepted.
- During an active voice session, microphone audio, an automatic transcript and the generated response. Twi and English speech recognition and speech synthesis run on Neuralis-operated infrastructure. An approved cloud language-model provider generates the answer.
- Operational security and aggregate performance records such as request time, outcome, latency and keyed rate-limit identifiers.
- Typed conversations: your typed questions, the generated replies, and provider usage/cost figures are retained for up to 30 days so the Neuralis operator can review answer quality and account for language-model costs. These records are keyed to a hashed account identifier, are deleted with your account, and are never used for advertising or shared outside Neuralis.
Contributing your voice clips (optional, off by default)
Your account has a separate switch called “Contribute my voice clips to improve Twi voice AI”. It is off unless you turn it on, and nothing else you change in your privacy settings can turn it on for you.
- While it is off (the default), the audio you speak during a voice session is used only to answer you in that moment and is discarded when the connection closes. Nothing is kept.
- While it is on, the voice clips you speak during voice sessions and the machine-generated transcripts of those clips are retained by Neuralis and used to improve Neuralis’s Twi speech recognition and speech synthesis models. Nothing else changes about the conversation itself.
- Retained clips are stored under a pseudonymous speaker key — a one-way keyed hash of your email address. Your email address itself is never attached to the recordings.
- Contributed clips and their transcripts are deleted when you delete your account, along with the rest of your account data.
- You can turn the switch off at any time in the account dialog. New voice sessions stop being retained immediately. If you want clips captured before you turned it off removed as well, delete your account or email us using the contact address below.
- Contributed clips are used for Neuralis speech-model work only. They are never used for advertising and are not sold.
What we do not store
Unless you have switched on voice-clip contribution as described above, Conversations does not save voice recordings or voice transcripts at all — and it never saves them as user-visible conversation history. Typed questions and replies are retained only for the bounded quality/cost review described above, not as a user-visible history. It does not access contacts, location or unrelated device content. Microphone access stops when you press the microphone again, close the page or end the browser session.
Why and how long
We process voice data to provide the conversation you requested. Audio and turn content are held transiently for the active connection and cleared when the connection closes. Login tokens expire after 15 minutes, sessions after seven days and rate-limit records after their configured window. Account preferences remain until you delete the account.
Your controls
Voice requires an account, acceptance of this notice and Cloud help set to This session. You can stop the microphone immediately, change the preference, switch voice-clip contribution on or off, export account information (the export shows your current contribution setting), sign out or permanently delete the account. Session cloud consent is cleared at sign-out and is not saved as a standing permission.
Service providers and safeguards
Account records, speech recognition and speech synthesis use Neuralis-operated infrastructure. Email is relayed through the configured mail provider using TLS. Generated answers may be processed by Google Gemini, with Anthropic available as an operational fallback. Provider keys and Studio credentials are never sent to the browser.
Contact
Questions or deletion problems can be sent to hello@neuralis.it.com. Material changes require a new notice version and renewed acceptance.